How We Do It

We deliver unmatched value when it comes to managing or supporting the development of online, turnkey, remote enabled contact centers. Get to know the benefits of working with LiveXchange today!

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Getting To Know LiveXchange

The question is not should your contact center use remote agents; it’s how to do it right. That’s where LiveXchange comes in. We’re your online turnkey service, designed to equip your corporation with the means to successfully develop and operate your own remote enabled contact center. Or, we can manage it for you.

Turn Key Level 1 PCI

Process any volume of credit card transactions without the risk, liability or cost of traditional PCI accreditation process. AgentAccess Workspace software brings any home computer and data path into compliance…in under a minute.

Hands, holding credit card and typing on laptop - With LiveXchange remote agents, client data is protected at every step of every transaction
Man using desktop computer - At LiveXchage, we attract the best of the best in remote agents because we provide flexible work schedules, comprehensive online training, and continuous support

Flexible Staffing

With LiveXchange workforce optimization capabilities, remote agents can select schedules based on flexible 30-minute commitments, to better support businesses during peak hours and busy seasons. Such advantages also keep agents content and motivated.

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