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How We Do It

Our marketplace allows you to hire, manage and scale your own on-demand, remote, customer experience team conveniently on one platform.


Develop adaptable, flexible, on-demand omnichannel customer experience solutions for any industry, all on one platform.

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Agility /

Utilize the platform to optimize your workforce by scaling your customer experience team up or down based on volume fluctuations.

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Gain full visibility over all aspects of recruiting, training, scheduling and managing your customer experience operations.

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With PCI Level 1 certification, you can be assured that you are doing all you can to protect you and your customers' information.

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We give you the tools to empower your on-demand workforce to deliver the best outcomes for your clients and customers.

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Maximize workforce efficiency and reduce operating costs without sacrificing quality.

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How We See It

Customer experience management is rapidly evolving, and successful organizations will be those that pivot quickly in order to adapt to new realities. At LiveXchange, we provide the people, the platform and the technology to help you manage all this. We give you 100% visibility and control over the entire process.

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GigCX: Customer Service In The Twenty-First Century

In this book, Brian Pritchard, Terry Rybolt, and Mark Hillary explore why GigCX is set to be the next big transformation of how brands deliver a fantastic customer experience. GigCX offers greater transparency, control, efficiency, and productivity – why aren’t you already exploring it for your business?

Purchase Our Book

Read Our Insights

Everything you need to know about remote working and GigCX, all in one place.
How Gig CX Can Build Flexibility Into Your BPO Solution

How Gig CX Can Build Flexibility Into Your BPO Solution

Terry Rybolt, Chief Revenue Officer at LiveXchange Corporation One of the themes I have often written about here is that Gig CX is not

GigCX And BPO – Let’s Work Together!

GigCX And BPO – Let’s Work Together!

Terry Rybolt, Chief Revenue Officer at LiveXchange Corporation What are the most common problems that every Business Process Outsourcing (BPO) company and contact

GigCX Can Help You Ace Your Seasonal Peaks

GigCX Can Help You Ace Your Seasonal Peaks

Seasonality is a well known issue in retail. Valentine’s Day, Mother’s Day, the back-to-school season, Halloween, Black Friday, and the Christmas and Hanukkah

What Our Clients Are Saying

Solution Center

“LiveXconnect provided us the flexibility to scale up or down throughout our hours of operations to meet our customers demand 24x7x365”

Franchise Manager

“The LiveXchange platform has not only solved our staffing issues, it has significantly increased the quality of our telephone CX and the revenue that we are generating from telephone orders.”