Who We Are
LiveXchange was founded over twenty years ago by a Canadian entrepreneur who believed in the potential of the gig-driven, remote-work model. LiveXchange specializes in creating technology that enables organizations of all sizes with their shift to highly flexible, on-demand, home-based service providers.
Who We Are
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Our Mission
Since the start of LiveXchange in 2003, our core operating policy has been creating success for all, promoting diversity and inclusiveness in our workplace. We go beyond our workplace by developing and supplying our customers with technology and remote work models that support and encourage diversity and equal opportunity.
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Our Leadership
Brian Pritchard

A serial entrepreneur who thrives at bringing new business ideas to fruition, Brian is the founder and president of LiveXchange and its patented virtual business model. Brian oversees all aspects of LiveXchange’s operations and offerings, from its next-generation communications networks and unbreakable security systems to its employee contracting models and user-centric recruiting platform.
An early adopter of remote working, Brian led both the cultural and technological transformation in shifting the company into a fully remote operation. With the combination of cloud computing, advances in technological platforms, and the evolution of work-from-home operating models, Brian believes that customer service is evolving and that GigCX is the way of the future. An accomplished business leader with over two decades of experience, Brian held various executive leadership positions before launching LiveXchange.
An avid musician, when not behind the drums, Brian can be found following his favourite bands from city to city.
Terry Rybolt

Leveraging over 20 years of business process outsourcing experience, Terry is passionate about creating and executing forward-thinking strategies that drive sustained and profitable revenue growth for businesses of all sizes. He oversees all aspects of the client revenue lifecycle at LiveXchange, from start to finish, and drives the organization’s vision and growth strategies, including sales, brand positioning and strategic marketing.
Terry is the subject matter expert on technology, remote working, customer experience and GigCX, having worked for large multinational corporations in business development, technical support and strategic planning throughout his career. He is a seasoned leader and gifted communicator who understands how technology aligns with businesses and client objectives to drive operational performance and cost savings.
When he isn’t educating clients about LiveXchange’s unique technological offerings, Terry is a “foodie” as well as an avid golfer and overall sports enthusiast. Terry and his wife Patty live in the Boston area and have two daughters Olivia and Hanna, and two Bernese Mountain dogs Vincent and Norman.
Jeff Morrow

Jeff joined LiveXchange as Vice President of Technology in 2012 and has transitioned into the role of Chief Information Officer. He oversees technical operations, application development, SaaS and DaaS solutions, cloud computing, complex networks, compliance and security.
Jeff’s knowledge of strategic business and innovation management empowers clients and remote workers through architecting and developing industry leading technologies and processes. Pulling from his vast experience in Energy, Education and Pharmaceutical corporations, he goes well beyond the immediate challenges, collaborating across the organization and clients to identify and resolve the needs of the future. He has a passion for business transformation, complex problem solving, architecture, application development, technology road-mapping and building formidable teams and culture aligned to business objectives.
Balancing life away from challenging technical projects, Jeff values family time spent camping, traveling, and enjoying the outdoors. Growing up with sports as an impacting force, you will find Jeff coaching and giving back through local sport organizations, trying to help shape youth encouraged through love of sport, leadership, teamwork, competition, and self-esteem.
Robert DeAngelis

With over two decades of experience leading finance teams across the public and private sectors, Robert serves as Chief Financial Officer of LiveXchange. He oversees all financial operations, from long-term strategic planning and risk management to capital optimization and performance improvement.
Before joining LiveXchange, Robert held senior leadership roles at the Port of San Diego and Teleperformance, where he honed his expertise in financial planning, M&A, and corporate governance. His insights are instrumental in guiding LiveXchange’s continued growth and industry leadership.
Phil Thompson

With over four decades of legal experience, Phil serves as Chief Legal Officer of LiveXchange, bringing deep expertise in business structuring, commercial transactions, and strategic advisory. He oversees all legal matters for the company, ensuring compliance, guiding corporate governance, and supporting growth with sound legal strategy.
A trusted advisor to hundreds of businesses across diverse industries—including hospitality, real estate, and healthcare—Phil has led the purchase, sale, and financing of countless commercial properties and enterprises. His legal insight is instrumental in shaping LiveXchange’s partnerships, contracts, and long-term planning.
Renelle Jean-Louis

With over 15 years of experience in the BPO industry, Renelle serves as Vice President of Operations at LiveXchange. She brings deep expertise in operational metrics, team development, and client relationship management, ensuring that every program runs with precision and excellence.
Renelle is COPC certified, holds a Six Sigma Yellow Belt, and leads with a people-first mindset that inspires high performance and continuous improvement across the board.
Fluent in both English and French, she supports our global operations from Montreal with energy, empathy, and a sharp eye for process optimization.
Cheryl Myrskog

With more than 15 years of experience designing and scaling remote CX operations, Cheryl serves as Vice President of Global Talent Acquisition and Operations Development at LiveXchange. She leads global recruitment strategy and operational innovation, with a sharp focus on building high-performing, remote-enabled teams.
Cheryl’s background includes deep expertise in BPO contract management and implementing strategic partnerships that drive efficiency and results. A natural coach and mentor, she empowers teams across the globe to reach their full potential through leadership that’s both progressive and people-centered.
Outside of work, Cheryl brings her passion for health and wellness to life as a self-proclaimed “life enthusiast” who embraces every moment.
Hailey Corr

With over a decade of experience in marketing for the sourcing, outsourcing, and customer experience technology communities, Hailey serves as Vice President of Marketing at LiveXchange. She leads brand strategy, content development, and digital campaigns with a focus on building bold, disruptive brands that stand out in the market.
Known for bringing structure and process to high-growth environments, Hailey excels at helping startups establish strong brand foundations and creating impactful digital campaigns that drive engagement. She’s passionate about shaping the future of work and bringing cutting-edge customer experience technologies to life through marketing that connects.