Last week I hosted a Zoom call with a group of industry analysts and our CEO, Brian Pritchard. The idea was to give them an introduction to what we are doing at LiveXchange and how we feel that this really is the future for Customer Experience

Every business has times in the year when transactions spike. Retailers always approach Black Friday, and the end of year Holidays, with caution because they know that once they get close to those dates, contact center volumes will go through the roof. It’s the same

Newmarket, Ontario — (July 1, 2020) — LiveXchange Corporation, the industry leader in GigCX virtual deployment solutions, is pleased to announce the appointment of Terry Rybolt as Chief Revenue Officer. With over 20 years of Business Process Outsourcing experience, most recently as Managing Director of

Everyone knows about the gig economy. The popularity of tools such as Uber, Lyft, Doordash, and Airbnb, means that the concept of the gig economy is well known and understood. Around 36% of Americans work inside the gig economy so a lot of people understand it