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August 28, 2020
Black Lives Matter protest sign at a street protest.

All Lives Can’t Matter Until Black Lives Matter

Since being founded in 2003, LiveXchange’s core operating policy has been in creating success for all, promoting diversity and inclusiveness in our workplace. We go beyond […]
August 25, 2020

LiveXchange Connects with Two of Canada’s Leading Companies

Toronto, ON | August, 25 2020 – LiveXchange announced today that it has established new relationships with two leading Canadian companies. The new clients represent diverse […]
July 1, 2020

Terry Rybolt Joins LiveXchange as Chief Revenue Officer

Newmarket, Ontario — (July 1, 2020) — LiveXchange Corporation, the industry leader in GigCX virtual deployment solutions, is pleased to announce the appointment of Terry Rybolt […]
February 10, 2020

Why The 2020s Will Be The Decade Of Remote Work

A new decade offers the new workforce a chance to evolve from the average 9 to 5. The rise of remote working is still in the […]
January 6, 2020

The Future of Flexible Working

Working outside the typical 9-to-5 is an increasingly popular option for the next generation workforce, and experts predict this trend will continue to grow in 2020. […]
December 16, 2019

6 Reasons a Virtual Call Center Will Up Your Customer Service Game

Many call centers still operate at a centralized site, yet the technology age allows companies to look at alternatives to meet increasing demands. Instead of limiting […]
October 23, 2019
Smiling business woman in casuals talking on phone

3 Call Center Trends That Will Make Your Customers Smile In 2020

In today’s highly competitive business environment, providing consistent and memorable customer experiences may be the most important way for brands to differentiate themselves. Call centers are […]
September 10, 2019
Portrait of a call centre agent working in an office

10 Benefits Of A Home Agent Workforce

Today’s browser based call center and telephony applications have made it very easy for a contact center to implement work from home agents. Companies like Hilton, […]
August 9, 2019

What Is PCI Compliance And Why Is It Important?

You’ve probably heard the term “PCI” more than a few times, but what does it mean exactly? PCI or the longer-term PCI DSS stands for Payment […]
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