How We Do It
At LiveXchange, we believe that customer service is continually evolving and that gig customer experience (GigCX) is the next big transformation of how brands will deliver fantastic customer experiences.
With the evolution of the cloud-based platforms and the advantages of work from home operating models, our marketplace allows brands to recruit, train and manage their customer experience teams conveniently on one platform. The LiveXchange model provides both outsourcers and enterprises with the capacity to respond to a more flexible workforce while at the same time providing decision-makers with the security compliant, transparent and data-driven reporting they need.
Adaptability
Develop adaptable flexible, on-demand omnichannel customer experience solutions for any industry, all on one platform.
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Transparency
Gain maximum visibility over all aspects of the customer experience process with recruitment, communication and workforce tools.
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Security
With full PCI Level 1 certification, you can secure your customer experience operations to protect both your brand.
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Empowerment
By leveraging the LiveXchange platform, we give you the tools to empower your on-demand workforce to deliver the best outcomes for your clients and customers.
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Cost-Effective
Maximize workforce efficiency and reduce operating costs without sacrificing quality.
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