Adaptability
The reality is, today’s more entrepreneurial gig delivery environment demands more than what legacy customer relationship management systems can track during traditional work periods. LiveXchange has recognized this by eschewing solutions that were designed around 4 to 8-hour shifts, replacing them with ones that are managed on 30-minute increments.
Adaptability
The reality is, today’s more entrepreneurial gig delivery environment demands more than what legacy customer relationship management systems can track during traditional work periods. LiveXchange has recognized this by eschewing solutions that were designed around 4 to 8-hour shifts, replacing them with ones that are managed on 30-minute increments.
You Decide When & Where
- Balance business efficiency and full-time staffing
- Scale your shifts up or down based on seasonality and demand
- Compensate service providers only when they are engaged with the customer
- On-demand, flexible scheduling of customer service experts
- Reduce the need for overstaffing and overtime requests
- Optimize your workforce without sacrificing quality
- Balance business efficiency and full-time staffing
- Scale your shifts up or down based on seasonality and demand
- Compensate service providers only when they are engaged with the customer
- On-demand, flexible scheduling of customer service experts
- Reduce the need for overstaffing and overtime requests
- Optimize your workforce without sacrificing quality
Major Automotive Business Partner
A market-leading B2B & B2C automotive services provider in North America has partnered with LiveXchange for over 12 years in providing remote agent solutions to support a variety of their client needs.
