Empowerment
Ensuring a stable, motivated team is essential for delivering the best possible outcomes for any company. By providing the right balance of empowerment via processes and tools LiveXchange focuses on delivering the best outcomes for our clients.
Empowerment
Ensuring a stable, motivated team is essential for delivering the best possible outcomes for any company. By providing the right balance of empowerment via processes and tools LiveXchange focuses on delivering the best outcomes for our clients.
Training
- 100% self-paced and instructor-led virtual training.
- We take your training and transform it into an online learning tool. Every agent must pass our assessments before applying to jobs.
Communication
- A full suite of integrated communication tools to provide education as well as engagement.
Our Service Provider Dashboard
Schedule Selection Process
Increasing Staffing Capacity by 40% During Peak Demand
Partnering with a major human resource and benefits administrator, LiveXchange provided inbound benefits administration and customer care services to support a surge in demand amidst a global pandemic.
“I have been working with LiveXchange for the past 15 years. I started working when my kids were very young and I was looking for work with flexible hours. Not only are working conditions very good but I also had the opportunity to grow professionally and am currently working as a supervisor.”
“The platform is easy to navigate. Once you’re all set up, you can see job listings from brands and apply on the system.”
“LiveXchange’s model is very well worth it because now I enjoy the flexibility and convenience of working from home. It’s improved my life tremendously.”
“I’ve always been self-employed, but LiveXchange allows me to set my own hours and be my own boss. I can apply for jobs, manage my schedule and get paid conveniently on one platform.”
“I have been working here at LiveXchange since 2008. I appreciate the support I receive from LiveXchange, providing me with network support, payroll, and all the tools needed to set up my work and work from home. I really enjoy interacting with my team as we have a good rapport with one another and there is assistance if we need support. You do not feel isolated even though you are working from home. My experience at LiveXchange has been incredibly positive and I do encourage others considering working from home to try and see for themselves.”
“LiveXchange allows me to work flexible hours of my choice. Work instructions are clear and there is always help available if I have questions.”