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Empowerment

 
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 Empowerment

Ensuring a stable, motivated team is essential for delivering the best possible outcomes for any company. By providing the right balance of empowerment via processes and tools LiveXchange focuses on delivering the best outcomes for our clients.

Agent
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 Empowerment

Ensuring a stable, motivated team is essential for delivering the best possible outcomes for any company. By providing the right balance of empowerment via processes and tools LiveXchange focuses on delivering the best outcomes for our clients.

Training

  • 100% self-paced and instructor-led virtual training.
  • We take your training and transform it into an online learning tool. Every agent must pass our assessments before applying to jobs.

Communication

  • A full suite of integrated communication tools to provide education as well as engagement.
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Our Service Provider Dashboard

Schedule Selection Process

Hire
Train
Schedule and Manage
Secure Workstation
Integrated Payroll
CASE STUDY

Increasing Staffing Capacity by 40% During Peak Demand

Partnering with a major human resource and benefits administrator, LiveXchange provided inbound benefits administration and customer care services to support a surge in demand amidst a global pandemic.

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SERVICE PROVIDER TESTIMONIALS
Read more about what our service providers have to say about the LiveXchange platform and their work.