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In The News

In The News

Everything you need to know about GigCX, all in one place

Customer service is in a state of constant change, with consumers craving more personalized, timely and authentic experiences with brands. With an emphasis on flexibility, cost savings and transparency, GigCX is set to be the next big transformation of how brands deliver fantastic customer experiences.

At LiveXchange, our technology offers incredible value to businesses and corporations that are in need of reliable, passionate, team members who understand their business and can fully and attentively articulate the services and capabilities they offer. To learn more about the advantages of GigCX, explore our resource center below.

How Gig CX Can Build Flexibility Into Your BPO Solution

How Gig CX Can Build Flexibility Into Your BPO Solution

Terry Rybolt, Chief Revenue Officer at LiveXchange Corporation One of the themes I have often written about here is that Gig

GigCX And BPO – Let’s Work Together!

GigCX And BPO – Let’s Work Together!

Terry Rybolt, Chief Revenue Officer at LiveXchange Corporation What are the most common problems that every Business Process Outsourcing (BPO)

GigCX Can Help You Ace Your Seasonal Peaks

GigCX Can Help You Ace Your Seasonal Peaks

Seasonality is a well known issue in retail. Valentine’s Day, Mother’s Day, the back-to-school season, Halloween, Black Friday, and the
Gig CX Will Not Replace Contact Centers – But It Can Improve Them!

Gig CX Will Not Replace Contact Centers – But It Can Improve Them!

Terry Rybolt, Chief Revenue Officer at LiveXchange Corporation One of the common misconceptions about Gig CX is that those of

GigCX Flexibility Is For Life, Not Just The Holiday Season

GigCX Flexibility Is For Life, Not Just The Holiday Season

The 2020 Holiday season is certainly different this year. Christmas appears to be arriving immediately after Thanksgiving and Black Friday
Don’t Fear The GigCX Agent – They Also Love Your Customers!

Don’t Fear The GigCX Agent – They Also Love Your Customers!

Before the Covid-19 pandemic there was a common fear amongst customer service executives that if their agents worked from home

Insights

How is gigCX transforming the customer service industry? Read our latest insights and news to find out.

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Whitepapers

Customer experience management is rapidly evolving. What differentiates LiveXchange is our focus on work-at-home, with specific adaptability for gigCX.

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Case Studies

We work with brands that invest in excellent customer experiences. Read our case studies to learn more about how we’ve impacted businesses.

Our Impact
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