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In The News

In The News

Everything you need to know about GigCX, all in one place

Customer service is in a state of constant change, with consumers craving more personalized, timely and authentic experiences with brands. With an emphasis on flexibility, cost savings and transparency, GigCX is set to be the next big transformation of how brands deliver fantastic customer experiences.

At LiveXchange, our technology offers incredible value to businesses and corporations that are in need of reliable, passionate, team members who understand their business and can fully and attentively articulate the services and capabilities they offer. To learn more about the advantages of GigCX, explore our resource center below.

GigCX Flexibility Is For Life, Not Just The Holiday Season

GigCX Flexibility Is For Life, Not Just The Holiday Season

The 2020 Holiday season is certainly different this year. Christmas appears to be arriving immediately after Thanksgiving and Black Friday
Don’t Fear The GigCX Agent – They Also Love Your Customers!

Don’t Fear The GigCX Agent – They Also Love Your Customers!

Before the Covid-19 pandemic there was a common fear amongst customer service executives that if their agents worked from home
How GigCX Can Have A Huge Impact On Your CX Costs

How GigCX Can Have A Huge Impact On Your CX Costs

What happens when your contact center doesn’t have enough trained professionals ready to handle your customers? Those customers end up
How “Work From Anywhere” Can Turbocharge Your Multilingual CX

How “Work From Anywhere” Can Turbocharge Your Multilingual CX

Many modern products or services require a multilingual customer service strategy. In the US we generally think of just English
Is Your Customer Service Team Ready For A New Wave Of Covid?

Is Your Customer Service Team Ready For A New Wave Of Covid?

Covid-19 cases in the US took a dip in the right direction in September, but now they are increasing again.
GigCX: Outsourcing To A BPO Is Not The Only Path To Great CX!

GigCX: Outsourcing To A BPO Is Not The Only Path To Great CX!

This is the final article in a series of four where I have been explaining the opportunities and value that

Insights

How is gigCX transforming the customer service industry? Read our latest insights and news to find out.

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Whitepapers

Customer experience management is rapidly evolving. What differentiates LiveXchange is our focus on work-at-home, with specific adaptability for gigCX.

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Case Studies

We work with brands that invest in excellent customer experiences. Read our case studies to learn more about how we’ve impacted businesses.

Our Impact
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