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In The News

 

In The News

Everything you need to know about GigCX, all in one place

Customer service is in a state of constant change, with consumers craving more personalized, timely and authentic experiences with brands. With an emphasis on flexibility, cost savings and transparency, GigCX is set to be the next big transformation of how brands deliver fantastic customer experiences.

At LiveXchange, our technology offers incredible value to businesses and corporations that are in need of reliable, passionate, team members who understand their business and can fully and attentively articulate the services and capabilities they offer. To learn more about the advantages of GigCX, explore our resource center below.

How the Telecoms Industry Can Benefit from GigCX

How the Telecoms Industry Can Benefit from GigCX

Most of us have telecom contracts. It might be your cellphone, home wifi, or even a landline contract – most

The Key to Alleviating the Top 5 CX Issues

The Key to Alleviating the Top 5 CX Issues

As we come to the end of Q1 for 2023, industry analysts and commentators are still publishing their customer experience

WFH Is Not Just WFH – It’s A Revolution In How We Work

WFH Is Not Just WFH – It’s A Revolution In How We Work

I am really pleased to be spending some time this week at the Work From Home Alliance 2023 Remote Working

GigCX: The Solution For Sky-High Attrition

GigCX: The Solution For Sky-High Attrition

Attrition rates have soared so high that some global service companies are now locking their employees in with non-compete clauses

How Trust & Safety Processes Can Be Improved With GigCX Delivery

How Trust & Safety Processes Can Be Improved With GigCX Delivery

Everest Group published a new research report titled ‘The Wisdom of The Crowd – The Gig Delivery Model in Trust

The Travel Industry can Quickly Move from Chaos to Recovery with GigCX

The Travel Industry can Quickly Move from Chaos to Recovery with GigCX

“Unsustainable and shambolic.” That’s how Kris Major, chair of the European Transport Workers Federation’s Joint Aircrew Committee, representing European flight

Insights

How is gigCX transforming the customer service industry? Read our latest insights and news to find out.

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Whitepapers

Customer experience management is rapidly evolving. What differentiates LiveXchange is our focus on work-at-home, with specific adaptability for gigCX.

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Case Studies

We work with brands that invest in excellent customer experiences. Read our case studies to learn more about how we’ve impacted businesses.

Our Impact
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