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In The News

 

In The News

Everything you need to know about GigCX, all in one place

Customer service is in a state of constant change, with consumers craving more personalized, timely and authentic experiences with brands. With an emphasis on flexibility, cost savings and transparency, GigCX is set to be the next big transformation of how brands deliver fantastic customer experiences.

At LiveXchange, our technology offers incredible value to businesses and corporations that are in need of reliable, passionate, team members who understand their business and can fully and attentively articulate the services and capabilities they offer. To learn more about the advantages of GigCX, explore our resource center below.

Why a Million Americans Quit Their Jobs in June

Why a Million Americans Quit Their Jobs in June

Take a look around at the current labor market. 2020 was the toughest year that many business owners can ever
Building GigCX Advocacy Enhances Both CX and Diversity

Building GigCX Advocacy Enhances Both CX and Diversity

I have often written in the past about GigCX not being a replacement for Business Process Outsourcing (BPO) and contact
Is Your Customer Experience Ready For A Summer Travel Boom?

Is Your Customer Experience Ready For A Summer Travel Boom?

Have you seen just how many new officers the US Transportation Security Administration (TSA) is hiring? They are currently trying
GigCX Was ‘Work From Anywhere’ Before Digital Nomads Arrived

GigCX Was ‘Work From Anywhere’ Before Digital Nomads Arrived

I noticed that one of my recent articles was mentioned in a recent feature on the Engage Customer website, commenting

Building A Flexible Contact Center Without Outsourcing

Building A Flexible Contact Center Without Outsourcing

Business journals and consulting firms are always advising companies to use outsourcing as a business strategy. This orthodox approach to

Digital Economy Companies Need More Flexibility

Digital Economy Companies Need More Flexibility

A recent feature in Nearshore Americas talked about the huge recent gains for e-commerce and digital economy companies. In the

Insights

How is gigCX transforming the customer service industry? Read our latest insights and news to find out.

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Whitepapers

Customer experience management is rapidly evolving. What differentiates LiveXchange is our focus on work-at-home, with specific adaptability for gigCX.

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Case Studies

We work with brands that invest in excellent customer experiences. Read our case studies to learn more about how we’ve impacted businesses.

Our Impact
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