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Case Studies

Case Studies

Our Impact on Your Business

LiveXchange supports a variety of clients across many corporate demographics. We work with companies of all sizes, of all sizes, whether they are emerging or already at large scale, to adapt their customer experience management with GigCX in mind.

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Major Automotive Business Partner

A market-leading B2B & B2C automotive services provider in North America has partnered with LiveXchange for over 12 years in providing remote agent solutions to support a variety of their client needs.

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Quick Service Restaurant Case Study

A leading company in the United States Quick Service Restaurant (QSR) segment was experiencing significant problems in processing telephone orders at their locations.

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Supporting Sales For a Leading Interactive Multi-Channel Retailer

Our client a leading interactive, multi-channel retailer required a partner who was able to represent an extension of their brand, handling customer care, sales and other order fulfillment inquiries.

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HR & Benefits Administration Business Partner

Partnering with a major human resource and benefits administrator, LiveXchange provided inbound benefits administration and customer care services to support a surge in demand amidst a global pandemic.

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