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PNC/Sykes Customer Ambassador


Work From Home Gigs


Hourly Rate
$18.07 per hour*

*From this amount you will pay certain fees for accessing the Marketplace and licensing

Gig Details

Answering incoming customer inquiries for a Global Tier 1 Bank. Help our new customers transition to their new banking platform during our merger. Assist customers with FAQ’s such as, “How do I change my password?”, “Will my fees change?”

  • Provides concise, quality customer service in a professional, timely and courteous manner.
  • Ability to handle high value customers; assisting in the resolution of service related questions.
  • Ability to communicate with the Support Team in a clear, concise, and professional manner.
  • Ability to convey product and service related information to the customer in a timely manner. 


PNC / Sykes

Company Website



Available Work Periods

Monday to Friday 7:00 am to 10:00 pm and Saturday to Sunday 8:00 am to 5:00 pm. Choose a minimum of 26 hours per week from this range of hours.

Experience & Skills

Excellent customer service, interpersonal and communication skills. Excellent verbal and written skills including grammar and voice quality. Demonstrates professional phone demeanor and attitude at all times. Self-sufficient and dependable. Demonstrated ability to work independently in a virtual environment. High School Diploma or equivalent. 

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*Some States are not Gig friendly States. We do not support the contracting process in the following States: Alaska, California, Connecticut, Hawaii, Maryland, Massachusetts, Montana, Nevada, New Mexico, New York, Ohio, Oregon, Rhode Island, Vermont, Washington, West Virginia, Wisconsin.

About PNC & SYKES: Come join our team

PNC offers a wide range of services for all our customers, from individuals and small businesses, to corporations and government entities. No matter how simple or complicated your needs, we’re sure to have the products, knowledge and resources necessary for financial success.

At PNC, we work hard to provide the easiest way to bank and invest to help customers achieve financial well-being. We strive to provide a great customer experience through our branches, care center, ATMs, online and mobile solutions. Customers have secure and convenient access to personal financial expertise, tools and competitive products and services.

At SYKES, we are committed to helping our clients build positive and lasting relationships with their customers, employees and in the public sector.

Our reputation is built on commitment, innovation, and a proven track record of performance. The SYKES family includes over 46,000 employees from twenty-three countries working in thirty languages in locations around the world. For Sykes, acting locally while thinking globally is much more than a business cliché – we deliver on it each and every day.