Everything you need to know about remote agents, all in one place

Remote agents offer incredible value to businesses and corporations that are in need of reliable, passionate, team members who understand their business and can fully and attentively articulate the services and capabilities they offer. To learn more about the advantages of working with remote agents, explore our resource center below.

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Find Pre-Qualified Home Agents In Minutes

With over 150,000 talented job seekers looking for amazing companies like yours recruiting the right talent has never been easier. We host a robust recruitment portal specializing in a prequalified pool of skilled individuals who are seeking jobs from home.

LiveXchange Blog

September 10, 2019
Portrait of a call centre agent working in an office

10 Benefits Of A Home Agent Workforce

Today’s browser based call center and telephony applications have made it very easy for a contact center to implement work from home agents. Companies like Hilton, […]
August 9, 2019

What Is PCI Compliance And Why Is It Important?

You’ve probably heard the term PCI more than a few times, but what does it mean exactly? PCI or the longer-term PCI DSS stands for Payment […]
July 10, 2019

How To Succesfully Hire And Manage At-Home Agents

Hiring and managing a team of at-home agents may seem like a daunting task, but it doesn’t have to be. Making sure that you are well […]
June 10, 2019

6 Reasons Why Homesourcing Is A Big Trend In Call Centers

Homesourcing is the new outsourcing. Simply put, homesourcing is the hiring of employees as independent contractors. It’s a phenomenon in the contact center world, where instead […]
May 10, 2019

5 Call Center Solutions For The Gig Economy

Call centers have a bad reputation for being mentally exhausting environments to work in, so its no surprise that agent retention has always been a challenge […]
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