We’re here to serve you better
Known for our outstanding service value, LiveXchange offers ‘We Manage‘ and ‘You Manage‘ solutions to corporations and businesses looking for a dedicated team of remote agents, Omnichannel call center capabilities, and advanced technical knowledge including turnkey PCI DSS Level 1 service provider certification and full E-Learning platforms. We serve a variety of industries including automotive, retail, healthcare, hospitality, insurance, and beyond.
Learn more about the many advantages of working with LiveXchange below:
Home Agent Workforce
Our multifaceted yet comprehensive Home Agent Workforce system is equipped to handle the needs and requirements of fast-paced call centers. The platform also allows for advanced flexibility, offers educational tools and support for remote agents, and allows your business to monitor activity and scheduling.
With LiveXchange, you’ll unlock incredible cost savings by streamlining remote agent services through our high-performance workforce optimization technologies, flexible scheduling, extended geographical reach, and more! Discover how you can save money by partnering with LiveXchange today! Ask us for a Discovery Demo!
One of our most advantageous value-based offerings is our extraordinary ability to ramp up and ramp down the number of remote agents you require to accommodate your busiest hours, seasons, and days of the year.
Your agents will be passionate people who truly get excited about the companies they have the pleasure of working with. In fact, many remote agents not only work hard for the businesses they represent, but they also consider themselves brand loyal, becoming consumers of the stores, restaurants, or products themselves!
Ready to Get Started?
At LiveXchange, we’re ready when you are. That’s right, we’ve got agents on standby, ready to serve your business today! With the added benefits of a mature workforce, flexible scheduling, and ongoing agent support, remote agents are proven to outperform internal agents KPI’s.