The benefits of LiveXchange’s home-based agent workforce system
Our multifaceted yet comprehensive Home Agent Workforce system is equipped to handle the needs and requirements of fast-paced customer care centers. The system also allows for advanced flexibility, offers educational tools and support for remote agents, and allows your business to monitor activity and scheduling.
I love working from home. I get the flexibility to manage my time around my client’s needs with the added benefit of no commuting costs.”
Normally I would never commute to work in a call center environment. The option of working from my home office using LiveXchange’s easy to use scheduling and work force management tools is a game changer. I get to use my lifetime of skills to help customers – I love this job.”
I thought working from home may feel isolated and disconnected. In fact it was the opposite. The communication tools from LiveXchange and amazing community of agents always makes me feel connected and a part of a bigger team.”