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VXI / FIS Customer Service Representative


Work From Home Gigs


Hourly Rate
$17.00 per hour*

*From this amount you will pay certain fees for accessing the Marketplace and licensing

Gig Details

You will be helping our customers with their everyday questions regarding their debit cards – “What’s my balance”, “I lost my card, how do I replace it”, “How do I set up my PIN number”’, “What’s the date of my last deposit?” Plus other administrative functions supporting our debit card program. This is one of the most important support jobs in our company. Helping our customers solve their issues in a timely and professional manner builds customer loyalty and confidence with Fidelity. If you like helping people and are a team player. We invite you to join team Fidelity today.



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Available Work Periods

We are open 7 days a week, 24 hour

Available Work Periods

We support quality of life and choice for our Gig staff. We are looking for a commitment of a minimum of 26 hours per week. We allow our Gig staff to build their own schedules to match their life needs. Days, weekends, evenings, and overnight hours are available 

We look for you to assist us during certain Holidays, as stipulated, in the Gig contract. Hours can be subject to change based on business needs

Experience & Skills

High school diploma or higher preferred 2 years Customer Service Experience (over the phone) an asset. Banking, financial or support experience an asset

Self-sufficient and dependable. Demonstrated ability to work independently in a virtual environment.

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*Some States are not Gig friendly States. We do not support the contracting process in the following States: California, Connecticut, Maryland, Massachusetts, New York, Oregon, Wisconsin, and Washington D.C.

About Fidelity Information Systems: Come join our team

FIS is an American Fortune 500 company which offers a wide range of financial products and services. Headquartered in Jacksonville, Florida, FIS employs approximately 62,000 people worldwide. All of these employees permanently work from home and FIS has shifted to a Work from Anywhere model since March 2020